Solutions: CE Sales

CE Sales

Solutions for Getting to "Yes"


The Model

Sales organizations are under increasing pressure to rapidly grow operations to meet Customer needs, while skillfully managing a broad range of capabilities to ensure revenue goals are achieved. Additionally, they are being asked to reduce the cost of Customer acquisition in an increasingly tough economic environment.

 

CE offers a complete range of services to assist Clients in growing revenues more quickly, increasing sales effectiveness, and providing superior after-sales service and support. We seek to enhance your existing customer relationships and extend them in support of your existing marketing and sales initiatives


Offerings

Customer Acquisition

B2C Sales

B2B Sales

Lead Generation

Appointment Setting

Account Management

Presales product inquiry

Order Management

Outbound sales

New account set up

Credit card processing

Welcome calling


Support to sales

Up Sell & Cross Sell

Installation and set up

The Process

[ Engaging Voice + Rapport ] x [ Persuasion Strategy ] = “Yes”


Our process starts with our proprietary system for assessing and building engaging voices for our Clients. We decode our best agents to determine how they engage customers and apply these unique processes across the organization. In this way, we’re able to replicate the successful approach of the best sales agents. Additionally, we continually develop and implement the best techniques for building rapport and persuasion strategies and techniques.

How the Process Works?

We reverse engineer successful calls to build the IDEAL Sales model. Then, we customize and deliver targeted content along with follow up activities to maximize impact.

Our agent audition system overcomes four critical hurdles in hiring. Finding the right associates is critical to your reputation.



Our agent audition system overcomes four critical hurdles in hiring. Finding the right associates is critical to your reputation.



Replaces traditional QA approaches toward call

quality with a more in depth assessment of transaction quality.



Our unique employee engagement model makes retention and quality work.

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